IT Support for Businesses in Cluj-Napoca
For a business, a computer that is down means lost working hours. We work with small and medium-sized teams on preventive maintenance: we check equipment regularly, keep systems up to date and step in quickly when something goes wrong. The offer is built around the number of workstations and the response time you need.
Common problems we fix
- Equipment is deteriorating and nobody is looking after it
- There is no backup, and company data lives only on individual computers
- The network is unstable and affects the whole team's work
- Every technical problem stops work until someone is available
- There is no clear record of equipment and licences
- New employees need their workstations set up quickly and consistently
What the technician checks
- Inventory of the equipment and its real condition
- The backup solution, including a test restore
- The network, network equipment and risk points
- System updates and malware protection
- Equipment that is about to become a problem
How the repair works
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01
Initial discussion
We learn how the team works, how many workstations you have and where the critical points are.
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02
Technical audit
We inventory the equipment and identify immediate risks.
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03
Custom proposal
You receive a clear proposal with the services included and the response time.
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04
Implementation
We fix the issues we found and set up the maintenance routine.
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05
Ongoing maintenance
Regular checks and on-demand support, with a record of all work carried out.
Frequently asked questions
Do you only work with large companies?
No. We also work with small teams of just a few employees. The offer is adapted to the real size of your company.
Do you provide on-site support?
Yes, in Cluj-Napoca and the surrounding area. For problems that can be solved remotely, we work remotely to save time.
What does preventive maintenance involve?
Regular equipment checks, updates, cleaning, backup testing and replacing worn components before they fail.
Do you issue invoices to companies?
Yes, we issue an invoice for every service provided, with a record of the work carried out.